NOW OFFERING TELEHEALTH / ONLINE COUNSELING / VIRTUAL VISITS
2068 S. Eagle Rd. Meridian, Idaho 83642
Monarch Behavioral Health was established in Meridian, Idaho in 2013. We are a growing group of professionals that love our community and are committed to helping people thrive.
We are re-opening the office effective June 1, 2020.
(Telehealth appointments are still available, please communicate your preference to your therapist.)
We at Monarch take your health, our health and the community’s health very seriously. We understand that to provide in-office counseling we must ensure we are doing everything we can to be safe and do our best to eliminate any spread of COVID19. To do this we are doing the following;
1) No lobby waiting, when clients arrive they are to text 208-340-1688 alerting us of their arrival, then we will reply to your text when your therapist is ready for you to enter into the therapy room.
2) On your way into the therapy room, you and your therapist will use hand sanitizer.
3) If you or your therapist are showing any sign of illness, your appointment will be rescheduled. (There is much more information regarding this criteria and the expectations in the new informed consent you will be reviewing and signing prior to starting in-office appointment amid COVID19.
4) Door handles/tabletops/regularly touched areas will be disinfected numerous times throughout the day, followed by a thorough cleaning daily.
5) Each therapy room will be disinfected in between clients.
6) An air cleaning/disinfecting system has been installed into our entire 2 unit HVAC system, which is effective in killing 99.9% of all bacteria, viruses, allergens and mold in the air we breath. The new system is using NPBI technology which stands for Needlepoint Bipolar Ionization. It is a system that purifies the air by eliminating airborne Particulates, Odors and Pathogens.
7) All payments and scheduling will be done over the phone or via email.
Sessions will be shorter in duration (approximately 45 min) for therapists to have time to properly disinfect in between appointments assuming they have back to back appointments.
COVID-19 General Update 06/22/2020: Please know MBH continues to prioritize the safety and wellbeing of our clients and staff and we thank all of you for your understanding and flexibility during these times. We will continue to adhere to our modified office protocols and enhanced cleaning measures for as long as necessary.
Additionally, as Idaho continues to reopen, we are aware of the possibility that, despite our best efforts, exposure may still occur. Please know that if this happens, we will notify anyone who may have been directly exposed. This includes anyone that had contact with the exposed individual, and anyone who may have been in the same counseling room w/in the following 24 hr period.
We want to be as transparent as possible as we navigate this new climate. Please see the COVID Informed Consent document which details what our staff is doing, as well as what we ask of our clients to do in order to hold in-person sessions. Finally, don’t hesitate to reach out to us with any additional questions or concerns.
This document contains important information about our decision (yours and mine) to resume in-person services in light of the public health crisis. Please read this carefully and let me know if you have any questions. When you sign this document, it will be an agreement between us.
We've agreed to meet in person for some or all future sessions. If there is a resurgence of the pandemic or if other health concerns arise, however, I may require that we meet via telehealth. If you have concerns about going back to telehealth, we'll talk about it first and try to address the issue. You understand that, if I believe it is necessary, I may determine that we return to telehealth for everyone's well-being.If you decide at any time that you would feel safer staying with, or returning to, telehealth services, I will respect that decision, as long as it is clinically appropriate. Reimbursement for telehealth services, however, is also determined by the insurance companies and applicable law, so that is an issue we may also need to discuss.
You understand that by coming to the office, you are assuming the risk of exposure to the coronavirus (or other public health risk). This risk may increase if you travel by public transportation, cab, or ridesharing service.
To obtain services in person, you agree to take certain precautions which will help keep everyone (you, me, and our families, [my other staff] and other patients) safer from exposure, sickness and possible death. Your failure or refusal to adhere to these safeguards may result in our starting / returning to a telehealth arrangement. Initial each to indicate that you understand and agree to these actions (check each box):• You will only keep your in-person appointment if you are symptom free• You will take your temperature before coming to each appointment. If it is elevated (100 Fahrenheit or more), or if you have other symptoms of the coronavirus, you agree to cancel the appointment or proceed using telehealth. If you wish to cancel for this reason, I won't charge you our normal cancellation fee.• You will wait in your car or outside [or in a designated safer waiting area] until you receive a text message from our office instructing you to come inside.• You will wash your hands or use hand sanitizer when you enter the building.• You will adhere to the safe distancing precautions we have set up in the waiting room and testing/therapy room. For example, you won't move chairs or sit where we have signs asking you not to sit.• You will keep a distance of 6 feet and there will be no physical contact (e.g. no shaking hands) with me [or staff]. Note: some therapy modalities such as EMDR, play therapy, sand tray therapy, and PCIT require closer proximity. Please speak with your therapist to address any concerns and determine how distancing will be handled in session.• You will try not to touch your face or eyes with your hands. If you do, you will immediately wash or sanitize your hands.• If you are bringing your child, you will make sure that your child follows all of these sanitation and distancing protocols.• You will take steps between appointments to minimize your exposure.• If you have a job that exposes you to those who are infected, you will let me [and my staff] know.• If your commute or other responsibilities or activities put you in close contact with others (beyond your family), you will let me [and my staff] know.• If a resident of your home tests positive for the infection, you will immediately let me [and my staff] know and we will then [begin] resume treatment via telehealth.I may change the above precautions if additional local, state or federal orders or guidelines are published. If that happens, we will talk about any necessary changes.
My practice has taken steps to reduce the risk of spreading the virus within the office and we have posted our efforts on our website and in the office. Please let me know if you have questions about these efforts.
You understand that I am committed to keeping you, me, [our staff] and all of our families safe from the spread of this virus. If you show up for an appointment and I [or our office staff] believe that you have a fever or other symptoms, or believe you have been exposed, I will have to require you to leave the office immediately. We can follow up with services by telehealth as appropriate.If I [or our staff] test positive for the coronavirus, I will notify you so that you can take appropriate precautions.
If you have tested positive for the coronavirus, I may be required to notify local health authorities that you have been in the office. If I have to report this, I will only provide the minimum information necessary for their data collection and will not go into any details of the reason(s) for our visits. By signing this form, you are agreeing that I may do so without an additional signed release.
This agreement supplements to the general informed consent/business agreement that we agreed to at the start of our work together. By signing, I agree to follow the above protocol and agree I will not hold MBH liable for any illness that may effect myself or a family member.
PCIT is an incredibly effective approach in working with young children ages 2-8 that are having difficult behaviors and/or emotional challenges. We work with the parent and child together to achieve long term improvements. Although we specialize in providing parent/child counseling, we also have several other approaches that could work for you, your child and/or your family.
Whatever your concern, age, or gender, we are here to help! Your mental health and/or emotional health is very important to us and we will work with you to find the approach that works best for you. We have 9 different therapists that all have a variety of approaches to help you meet your goals.
Families have many transitions that cause stress. We can help you in those difficult times to be a closer, healthier, family. Several of our therapists love working with couples and families. Please look at the bios withing the "about us" tab for more information about each therapist.